POTAN products represent authentic Tamil heritage and artisan craftsmanship. Each product is carefully inspected, quality-checked, and securely packed before dispatch.
Refunds will be considered only under the following circumstances:
To be eligible for a refund, all of the following conditions must be met:
Refund requests that do not meet these conditions may be declined.
The following items are not eligible for refunds:
Minor variations in color, texture, or finish due to handcrafted processes are natural and are not considered defects.
Once a refund is started on our side, the time it takes for the money to show up in the customer's account can vary based on the payment gateway, bank, card issuer, or financial institution. POTAN Ventures Private Limited will not be responsible for any delays caused by banks, payment gateways, or third-party financial institutions after the refund has been successfully processed.
For privacy-related concerns, please contact: POTAN Ventures Private Limited 📧 info@potan.in 📧 feedback@potan.in 📞 +91 98846 57975
At POTAN, we bring the best of Tamil Nadu directly to your home. Our products are sourced from trusted farmers, artisans, and heritage brands, ensuring authenticity, quality, and freshness in every item.
The RISE is a global network of Tamil-speaking entrepreneurs, investors, and thinkers committed to shared prosperity, collaboration, and sustainability.RISE was founded in 2018 by Rev. Dr. Jegath Gaspar Raj. POTAN is a flagship initiative of The RISE.
